IT Help Desk Technician & Systems Diagnostics Job at ADP, Inc., West Palm Beach, FL

  • ADP, Inc.
  • West Palm Beach, FL

Job Description

ADP, Inc. in West Palm Beach, FL is seeking a Help Desk Technician to ensure department metrics, repair computers and perform diagnostics; support in‑house systems, desktops and peripherals; provide end user training and assistance when required. Responsibilities include monitoring the IT helpdesk, responding to staff queries by phone and email, creating step‑by‑step training materials with screenshots, and escalating issues to tier‑2 when needed. #J-18808-Ljbffr ADP, Inc.

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